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Customer Support

Raines Internet Solutions provides customers with various technical support options for the Products and Services we sell. Some technical support services might incur additional charges, but we encourage the use of our self-help content provided free of charge and available from our web site.
Customer Support Options:
Use our knowlege base to quickly locate self-help content for many of our software products and services.
Quickly find out if any of our web services or data centre links are experiencing interruptions.
Raines Internet Solutions also provides customers with message boards to discuss support related issues on. This is a great opportunity to share knowledge with other customers. 

Log a new support request using our online job logging system. Response time is generally 8 hrs or the next business day.

If you prefer to call and request support over the phone you can do so using the contact information on our Contact page.

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